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Workshops & masterclasses

Two-Day Communications & Engagement Strategy Masterclass

Government organisations make thousands of decisions and deliver hundreds of services, projects, policies and plans that impact peoples’ lives every day.

The successful execution of these operations relies on on building understanding and trust with residents, businesses, community organisations, other levels of government and other stakeholders.

Embracing an integrated strategic communication and engagement approach to stakeholder relations helps government organisations to deliver the right messages to the right stakeholders through the right mediums, and engage them at the right level, using the right techniques at right time.

This two-day training provides a structured approach for participants to develop an integrated communication and engagement strategy for their specific project in real time.

The training covers nine key areas based upon my Core Communication Method for Stakeholder Engagement™ method.

ENGAGE! The Connected Team program

In this two-day course, teams will clarify and align their purpose, principles and promise so they can deliver reliable and consistent services to their customer.  This clarity and alignment creates more cohesive and engaged team because the thinking, language and actions of members are based on a shared understanding of who they are, what they stand for and what outcomes they want to achieve.

For more details, see the Training page.

Testimonial

Ros provides an excellent class with materials useful for real life projects and a comfortable environment for creating and sharing knowledge.

Rebecca Burns
Campaspe Shire Council
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